Madad Portal: Indian Students Registration, Login @ madad.gov.in
Indian nationals and students are advised by the Ministry of External Affairs (MEA) to register themselves on the Madad Portal—madad.gov.in—or with the High Commission of India in Ottawa, as well as the Consulates General of India in Toronto and Vancouver. For more details and insights, continue reading the article below about the Madad Portal.
Table of Contents
☰ Menu- About Madad Portal
- Madad Portal Details in Highlights
- Objectives of Madad Portal
- What types of complaints will the online Consular Services Management System (MADAD) handle?
- How can you keep track of your complaint’s progress?
- What is the mandatory information for registering grievances?
- Process to Apply on Madad Portal
- Steps to Fill Details of Your Grievances
- Track Grievance Status At madad.gov.in
- How to Login on Madad Portal
- Registration of Indian Students Abroad on Madad Portal
- Contact Information
- Summary of Madad Portal Indian Students Registration
About Madad Portal
The Madad Portal, accessible at iemadad.gov.in, serves as the Consular Services Management System. It offers an online platform for registering grievances and for Indian students studying abroad to register themselves. Indian students residing overseas can utilize this portal to complete the registration process seamlessly. Additionally, users can file online complaints regarding consular services provided by Indian Missions or Posts abroad through the MADAD portal, ensuring efficient resolution of their issues.
Madad Portal Details in Highlights
Name of the Portal | Madad Portal |
---|---|
Launched By | Government of India |
Ministry | Ministry of External Affairs |
Beneficiaries | Students studying abroad |
Objective | To help Indian citizens |
Official Website | madad.gov.in |
Objectives of Madad Portal
The Madad Portal aims to streamline communication between Indian students studying or planning to study abroad and the nearest Indian Missions or Posts in times of need. Through this portal, students can register themselves, providing their course details and contact information. The platform facilitates the online lodging and tracking of complaints, ensuring a seamless resolution process. Additionally, users can share feedback, including suggestions and compliments, directly through the portal.
What types of complaints will the online Consular Services Management System (MADAD) handle?
The following types of complaints will be taken into consideration:
Asylum Cases | Birth Certificate |
Compensation | Contract Problems |
Domestic Help | Dubious Job Letter/Employer/Company |
Fraudulent Calls/Emails | Imprisoned Abroad |
Marital Disputes | Mortal Remains |
No Obligation to Return to India (NORI) Certificate | OCI Card Related Issues |
Passport Issues Abroad | Physical Abuse |
Recruiting Agent | Repatriation |
Salary / Dues | Seafarer Issues |
Sexual Abuse | Sponsor Problems |
Student Issues | Whereabouts Unknown |
Worker Abuse |
The Overseas Indian Affairs-II Division of the Ministry of External Affairs (MEA), Akbar Bhawan, Chanakyapuri, New Delhi (email: diroia2@mea.gov.in), handles issues relating to students’ educational pursuits and marital conflicts.
Protector General of Emigrants (PGE) Division, MEA, Chanakyapuri, New Delhi handles disputes involving contracts and recruiting agents. You can make complaints at https://emigrate.gov.in/.
The Department of Commerce at the Ministry of Commerce and Industry, Udyog Bhawan, New Delhi, is responsible for handling complaints pertaining to commercial issues (https://commerce.gov.in/InnerContent.aspx?Id=14).
The purview of this portal does not include complaints or inquiries about passports and visas, emergency travel documents, or attestation of documents.
In case of grievances related to these, contact: sooi@mea.gov.in
How can you keep track of your complaint’s progress?
You can check the status of your complaint using the MADAD mobile app or the Madad Portal at www.madad.gov.in.
- Register yourself under “Grievant Registration (For Grievance)” and “New Student Registration (For Student)” to obtain your login ID if you are not an existing user:
- Both “New Student Registration (For Student)” and “Grievant Registration (For Grievance)” should be clicked.Enter your information to obtain a login ID.
- Monitoring the status of complaints with the MADAD mobile app:
- Navigate to the Track Grievances screen by going to the Home page of the MADAD mobile application.
- Click Submit after entering your Grievance ID and Captcha (Security Code).
What is the mandatory information for registering grievances?
Information with regard to fields marked in red are mandatory, these include
- First Name
- Passport Number
- Date of Birth
- Mobile Number
- Current Address of the person about whom the grievance filed, and so on.
- Recruiting Agent
Process to Apply on Madad Portal
Follow the steps below to register and apply on the Madad Portal:
- Visit the Official Website: Go to the Madad Portal by visiting madad.gov.in.
- Access the Homepage: The homepage of the portal will appear.
- Register on the Portal: Click on the option for “Registration of Indian Students Abroad.” Fill in your details, including your name, date of birth, email address, and other required information. Complete the sign-up process.
- Log In:Use your newly created ID and password to log in to the portal.
- Complete Your Profile: Select the Manage Profile option to provide additional personal details. To add your course and institute details, click on Manage Course Details.
- Report Complaints: Once the registration process is complete, students and other users can lodge their complaints through the portal. The authorities will review the grievances and take action to resolve them as stated on the website.
The Ministry of External Affairs (MEA) has advised all Indian citizens currently residing in Canada or planning to travel there to exercise extreme caution.
Steps to Fill Details of Your Grievances
Follow the steps below to fill details of your grievances:
- First of all, go to the official website of Consular Services Management System i.e https://madad.gov.in/App.
- Click on Grievant Registration option on the home page.
- Enter the following details
- Given Name
- First Name
- Surname
- Date of Birth
- Mobile Number
- E-mail Id
- Do you want your Login Id
- To be same as E-mail Id?
- Login Id
- Password
- Confirm New Password
- Hint Question
- Hint Answer
- Enter Characters Displayed
- Click on Register option
Track Grievance Status At madad.gov.in
Follow the steps below to Track Grievance Status.
- Visit madad.gov.in, the official website.
- Select the option “Track grievance status” Option.
- Enter Grievance Id to track status and progress on registered grievance.
- Click Track status.
How to Login on Madad Portal
Follow the steps below to login.
- Visit madad.gov.in, the official website.
- Select the option “login steps”.
- Login to register grievances pertaining to the Consular Services Online.
- Click on continue option.
Registration of Indian Students Abroad on Madad Portal
Indian Students Abroad can follow the steps below to Register.
- Visit madad.gov.in, the official website.
- Select the option Registration of Indian Students Abroad
- Enter the following details
- Given Name
- First Name
- Surname
- Date of Birth
- Mobile Number
- E-mail Id
- Do you want your Login Id
- To be same as E-mail Id?
- Login Id
- Password
- Confirm New Password
- Hint Question
- Hint Answer
- Enter Characters Displayed
- Click on Register option
Contact Information
For more information contact the below mentioned phone number
phone no 1800-11-3090
phone no 011-4050 3090 (International)
Summary of Madad Portal Indian Students Registration
The Madad Portal, managed by the Ministry of External Affairs, allows Indian students abroad to register their details and file grievances related to consular services. Students can easily update their course and contact information, track complaints, and communicate with Indian Missions. The portal ensures efficient issue resolution and serves as a vital resource for Indian nationals overseas.
What is the Madad Portal?
The Madad Portal is an online platform managed by the Ministry of External Affairs, designed to help Indian citizens, especially students abroad, register their grievances and access consular services.
Who can use the Madad Portal?
Indian students studying abroad and Indian nationals in need of consular assistance can use the portal.
How do I register on the Madad Portal?
Visit madad.gov.in, select "New Student Registration" or "Grievant Registration," and fill in the required details to create your login.
Can I track the status of my grievance?
Yes, you can track your grievance using the Madad Portal or the mobile app by entering your Grievance ID.
What types of complaints can I file on the portal?
You can file complaints related to asylum, passport issues, student problems, recruitment disputes, fraud, abuse, and more.
Is the Madad Portal available in multiple languages?
The portal is primarily available in English.
What information do I need to provide when registering?
You need to provide personal details like your name, date of birth, email, mobile number, passport details, and course information (for students).
What happens after I submit my grievance?
Your grievance will be reviewed by the respective Indian Mission or Post, and you will be notified about its resolution.
Can I update my contact or course details on the portal?
Yes, after registration, you can manage your profile and update details such as contact information and course details.
How can I contact support for issues with the portal?
For assistance, you can contact the Ministry of External Affairs at 1800-11-3090 or 011-4050 3090 (international).
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