E-Sevanam Portal to Give 900 Govt Services Online, Register Now

The state has initiated a major step towards transparent governance with the introduction of the e-Sevanam Portal, a platform designed to combat corruption and ensure timely access to public services. This portal will serve as a single window for over 900 government services available online. With the full implementation of e-governance, the state aims to usher in a New Kerala, revolutionizing public administration. Below is a detailed overview of the e-Sevanam Portal, including its key highlights, objectives, features, benefits, and the process for registration, login, and submitting feedback.

About E-Sevanam Portal

The government has taken various measures to safeguard people's rights online, and one of the key initiatives is the introduction of the e-Sevanam portal. This single-window gateway provides access to over 900 government services online. Through the e-district service, approximately 7.5 crore certificates have been distributed. To ensure smooth and efficient document handling, the e-office system has been implemented in secretariats, collectorates, RTO offices, and commission offices, with plans to extend it to the taluk level.

The second 100-day mission, launched alongside the government's second-anniversary celebrations, focused on expanding services for the public. As part of the Life Mission program, more than 20,000 homes were built for homeless families. In addition, 97 public schools were renovated, and 67,000 title deeds were distributed. The K-FON project is expected to be completed next month, marking another milestone in the government's efforts to improve public services.

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E-Sevanam Portal Details in Highlights

E-Sevanam Portal Objective

The E-Sevanam Portal aims to simplify access to various government services by consolidating multiple departmental applications and portals under one platform. Currently, different departments, institutes, and organizations have their own separate applications and domains, making it difficult for users to remember numerous URLs or search for specific services. This portal provides a comprehensive list of all online applications and services offered by different departments, detailing their names, functions, and other necessary information. By centralizing these services, the portal enables users to easily access and navigate through various programs with ease and convenience.

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Features and Benefits of the E-Sevanam Portal

The E-Sevanam Portal offers several features and benefits that enhance online service delivery in Kerala:

• Effective Use of Online Services: The portal ensures efficient access to online services, contributing to a significant boost in internet penetration across the state.
• State Data Centre Setup: A state-of-the-art data centre has been established to advance electronic governance efforts, centralizing data for streamlined services.
• Kerala State Wide Area Network (KSWAN): The data centre is connected to 14 district centres and 152 block panchayats through KSWAN, facilitating efficient data transmission and service delivery.
• Public Wi-Fi Initiatives: The Kerala Fiber Optic Network (KFi) scheme is underway, bringing public Wi-Fi access to various locations. Over 2,000 hotspots have already been set up, with plans for more.
• Smart Village Offices: Smart offices are being established across villages, bringing administrative services closer to the people and improving local governance.
• Increased Efficiency in Surveys: The use of digital technology in the resurvey process ensures greater accuracy and transparency.
• Integrated Development Strategy: The government’s comprehensive approach integrates development with social activities, promoting overall progress.
• Total E-Governance: By digitizing public services, the portal eliminates delays in government service delivery, fostering transparency and efficiency. This transformation impacts all segments of society, driving Kerala towards progress and modernization.

Steps to Register on the E-Sevanam Portal 

To register on the E-Sevanam Portal, follow these simple steps:

• Visit the Official Website: Go to the official E-Sevanam Portal website at https://services.kerala.gov.in/.
• Open the Homepage: The homepage of the website will load on your screen.

• Click on the Register Tab: Locate and click the "Register" tab to begin the registration process.
• Registration Form: The registration form will appear on your screen.
• Enter Your Mobile Number: Input your mobile number in the provided field and click on the "Generate OTP" button.
• OTP Verification: You will receive an OTP (One-Time Password) on your registered mobile number.
• Enter OTP: Enter the OTP in the specified field on the form.
• Fill in Required Details: Complete the form by entering all necessary information such as:

1. Name
2. Date of Birth
3. Gender
4. User ID
5. Password, etc.

• Agree to Terms and Conditions: Read and accept the terms and conditions provided.
• Verify and Complete Registration: Click the "Verify" button to finalize the registration. Once verified, your registration process will be successfully completed.

You are now ready to access the services offered by the E-Sevanam Portal.

Steps to Login to the E-Sevanam Portal

Follow these steps to log in to your E-Sevanam Portal account:

• Visit the Official Website: Go to the E-Sevanam Portal at https://services.kerala.gov.in/.
• Open the Homepage: The homepage of the portal will be displayed.
• Click on the Login Button: Select the "Login" button on the homepage.
• Access the Login Page: After clicking, the login page will appear.
• Enter Login Credentials: Input your registered Username and Password.
• Sign In: Click on the "Sign In" button to access your registered account.

You will now be logged in and can begin using the services available on the E-Sevanam Portal.

Steps to Submit Feedback on the E-Sevanam Portal

To provide feedback on the E-Sevanam Portal, follow these steps:

• Visit the Official Website: Go to the E-Sevanam Portal at https://services.kerala.gov.in/.
• Open the Homepage: The homepage will appear on your screen.
• Click on the Feedback Tab: Select the "Feedback" tab to open the feedback form.
• Fill in the Feedback Form: Complete the form by entering the required details, such as:

1. Name
2. Email ID
3. Mobile Number
4. Department for which you used the service
5. Service you availed
6. Mode of service delivery, etc.

• Enter the Captcha Code: Fill in the captcha code as displayed.
• Submit Feedback: Click on the "Submit" button to send your feedback.

Your feedback will be successfully submitted to the E-Sevanam Portal.

Summary of E-Sevanam Portal

The E-Sevanam Portal, launched by the Kerala government, serves as a unified gateway to over 900 online public services, promoting transparent and efficient governance. By consolidating multiple departmental services on a single platform, it streamlines user access to essential functions. Key features include smart village offices, extensive Wi-Fi hotspots, and e-governance initiatives aimed at improving accessibility and transparency, driving Kerala’s vision of a digitally connected and modernized state.