Didi Ke Bolo: Phone Number, WhatsApp No, Online Complaint Registration

Category: West-Bengal » by: Jaswant Gandash » Update: 2024-10-18

The Didi Ke Bolo portal, launched by the Government of West Bengal under Chief Minister Mamata Banerjee, is a significant initiative aimed at facilitating direct communication between the citizens of West Bengal and their government. This online platform addresses the common people's grievances, allowing them to convey their issues and suggestions directly to the authorities. The primary goal of the portal is to enhance governance by ensuring that every citizen's voice is heard and acted upon, thereby fostering a more responsive and transparent government.

The portal is supported by a dedicated team of over 250 members who are tasked with receiving calls and managing complaints efficiently. Through this initiative, the government aspires to bridge the gap between the administration and the public, ensuring that the concerns of the citizens are prioritized and resolved promptly. The official helpline number, 9137091370, further facilitates this communication, enabling citizens to voice their problems easily.

didi ke bolo

In addition to addressing complaints, the Didi Ke Bolo portal serves as a platform for citizens to engage with the Chief Minister and other leaders, enhancing accountability and reducing bureaucratic hurdles. Overall, the portal represents a commitment to improving public services and ensuring that the government remains accessible to all residents of West Bengal.

Didi Ke Bolo Phone Number

West Bengal Didi Ke Bolo: Many individuals often find it challenging to communicate their concerns directly to the government. To address this issue, the Government of West Bengal has launched the Didi Ke Bolo portal. This article aims to provide you with comprehensive information about the portal, including its purpose, objectives, benefits, features, application process, and contact details such as WhatsApp and phone numbers. If you wish to learn all the important aspects of this initiative, please read on carefully until the end.

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What is Didi Ke Bolo Portal?

The Didi Ke Bolo Portal is an initiative launched by West Bengal Chief Minister Mamata Banerjee. This portal aims to address the complaints and concerns of the state's residents effectively. By establishing this platform, the West Bengal government seeks to strengthen its connection with the community and ensure that citizens can easily voice their issues. For immediate assistance, individuals can reach out to the official helpline at 9137091370.

Didi Ke Bolo Portal Implementation Strategy

The Didi Ke Bolo portal operates with a dedicated team of over 250 members who are responsible for addressing citizens' concerns. Any resident of West Bengal can call the toll-free number to report their issues directly. The team collects the necessary information and collaborates to resolve these problems efficiently. By using didikebolo.com, individuals can communicate their concerns straight to the Chief Minister, thereby streamlining the problem-solving process and enhancing responsiveness.

Didi Ke Bolo Portal Registration - Key Points

Key PointsDetails
Name of ArticleDidi Ke Bolo Portal
Launched ByGovernment of West Bengal
BeneficiaryCitizens of West Bengal
ObjectiveTo solve the problems of common people
Official Websitedidikebolo.com
Year 2024
Helpline Number9137091370
Contact MethodPhone, WhatsApp, Online Registration
Complaint RegistrationVia official website or helpline
Team StrengthMore than 250 members to address complaints
AccessibilityAvailable to all citizens of West Bengal
Anonymous ComplaintsCan be submitted without disclosing identity
Feedback MechanismReference number provided post-registration

Objective of West Bengal didikebolo.com Portal

The Didi Ke Bolo portal, launched by the Government of West Bengal, serves as a vital communication bridge between the state government and its citizens. The primary objective of this initiative is to empower the common people by providing them with a direct channel to express their grievances, suggestions, and feedback to the government. Here are the key objectives of the didikebolo.com campaign:

  • Direct Communication: The portal allows citizens of West Bengal to communicate their problems directly to the state government, fostering a sense of inclusivity and responsiveness.
  • Problem Resolution: By addressing the complaints and issues raised by the citizens, the government aims to ensure timely and effective solutions, enhancing the quality of governance.
  • Government Accountability: The initiative holds the government accountable by enabling citizens to voice their concerns, thereby promoting transparency and trust in the administrative processes.
  • Empowerment of Citizens: The portal empowers individuals, giving them a platform to share their voices and experiences, which is essential for participatory governance.
  • Connecting with the Community: The campaign aims to strengthen the bond between the government and the people, ensuring that the government remains attuned to the needs and challenges faced by its citizens.
  • Corruption Reduction: By facilitating direct communication, the portal aims to minimize bureaucratic hurdles and reduce the likelihood of corruption, ensuring that assistance reaches those in need without unnecessary delays.
  • Inclusivity for All Regions: The initiative is designed to reach every corner of West Bengal, ensuring that even remote areas are represented, and local issues are brought to the forefront.

Through the Didi Ke Bolo portal, the Government of West Bengal aspires to create a more responsive, accountable, and transparent administrative system that prioritizes the voices and concerns of its citizens.

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Benefits And Features Of WB Didi Ke Bolo Portal

The Didi Ke Bolo Portal offers a range of benefits and features aimed at enhancing communication between the citizens of West Bengal and the state government. Here’s a detailed look at what the portal provides:

  • Direct Complaint Registration: Citizens can file their complaints easily by registering on the official website didikebolo.com. This provides a streamlined process for raising issues directly with the government.
  • Helpline Support: Individuals can contact the dedicated helpline number 9137091370 to register their complaints. This ensures that help is just a call away.
  • Government Initiative: Launched by the Trinamool Congress, the portal reflects the government’s commitment to address the concerns of the common people.
  • Access to Leadership: The portal facilitates direct communication between the citizens and the Chief Minister of West Bengal, allowing residents to voice their issues and suggestions effectively.
  • Grassroots Engagement: As part of the initiative, party leaders will travel to various regions in West Bengal for three months to gather firsthand information about the problems faced by the local populace. This grassroots approach helps in understanding and addressing regional issues more effectively.
  • Corruption Reduction: By providing a direct line of communication, the portal aims to minimize corruption by ensuring transparency in the grievance redressal process.
  • Benefits for Rural Communities: Village dwellers and local residents will benefit significantly from the portal, as it empowers them to express their concerns and seek assistance from the government.
  • 24/7 Accessibility: Citizens can raise their concerns anytime and from anywhere, ensuring that there are no time constraints in voicing their problems.
  • Unlimited Contact Opportunities: There is no limit on the number of times individuals can reach out through the portal. This encourages continuous communication and ensures that issues are consistently addressed.
  • Timely Problem-Solving: The portal is designed to ensure a swift resolution process for the complaints registered, facilitating timely assistance for those in need.

This structured overview captures the essence of the Didi Ke Bolo Portal and highlights its significance in enhancing citizen-government interaction in West Bengal.

Procedure To Register Complaint/Suggestions On Didi Ke Bolo Portal

  • Visit the Official Website: Go to the official website of the Didi Ke Bolo portal: Didi Ke Bolo Portal.
Didi Ke Bolo Portal

  • Access the Homepage: Once the homepage loads, you will find various options related to the portal.
  • Locate the Application Form: Look for the Complaint Registration section or the application form on the homepage.
Didi Ke Bolo Portal

  • Fill Out the Application Form: Provide all the required details in the application form, including:

  1. Name: Your full name.
  2. Phone Number: A valid contact number.
  3. WhatsApp Number: Your WhatsApp contact number (optional but recommended).
  4. Age: Your age.
  5. Gender: Your gender.
  6. Complaint/Suggestion Details: Describe your issue or suggestion clearly.

  • Submit the Application: After filling in all the necessary details, click on the Submit button.
  • Receive Reference Number: Upon successful submission, a reference number will be generated for your complaint or suggestion. 
  • Important: Keep this reference number safe for future reference, as it will help you track the status of your complaint.
  • Follow Up: You can use the reference number to inquire about the status of your complaint or suggestion if needed.

By following these steps, you can easily register your complaints or suggestions directly to the Chief Minister of West Bengal through the Didi Ke Bolo portal. This initiative aims to enhance communication between the government and citizens, ensuring that issues are addressed promptly.

Procedure To Didi Ke Bolo Online Complaint 

Here’s a step-by-step guide on how to register an online complaint through the Didi Ke Bolo portal in West Bengal:

  • Visit the Official Website: Go to the Didi Ke Bolo official website.
  • Access the Homepage: Once the website loads, you will see the homepage of the Didi Ke Bolo portal.
  • Locate the Application Form: Look for the application form for complaint registration. This is usually prominently displayed on the homepage.
  • Fill Out the Form: Enter all the required details in the application form
  • Submit the Form: After filling out all the required fields, click the Submit button.
  • Receive Reference Number: Upon successful submission, a reference number will be generated. Make sure to save this number for future reference and tracking of your complaint.
  • Follow Up: If needed, you can follow up on your complaint using the reference number. You may also contact the helpline number for updates or further assistance.
  • Contact Information: If you encounter any issues while submitting your complaint, you can reach out to the official helpline number: 9137091370.

By following these steps, you can effectively register your complaints or suggestions and ensure your concerns are heard by the West Bengal government.

Procedure To Didi Ke Bolo Online Complaint Status Check

To check the status of your complaint registered through the Didi Ke Bolo portal in West Bengal, you can follow these steps:

  • Visit the Official Website: Go to the Didi Ke Bolo official website.
  • Access the Complaint Status Section: On the homepage, look for the “Check Complaint Status” or “Track Complaint” option. This is typically found in the main menu or under the services section.
  • Enter Required Information: You may need to provide specific details, such as:

  1. Reference Number: This is the unique number generated when you submitted your complaint.
  2. Mobile Number: Enter the mobile number you used while registering the complaint.

  • Submit the Details: After filling in the required information, click on the “Submit” or “Track” button.
  • View Status: Your complaint status will be displayed on the screen. This will include details like whether your complaint is under process, resolved, or any additional notes from the authorities.
  • Contact for Assistance: If you face any issues while checking your complaint status or if the information does not appear, you can reach out to the helpline number 9137091370 for assistance.

By following these steps, you can easily check the status of your complaint registered on the Didi Ke Bolo portal.

Didi Ke Bolo Contact Information

Through this article, we have provided all the important information about West Bengal Didi Ke Bolo Portal. If you are still facing any kind of problem, you can also register your complaint on the helpline number 9137091370 of didikebolo.com portal.

Summary of Didi Ke Bolo Phone Number 2024

Didi Ke Bolo is a portal launched by the West Bengal government, aimed at addressing the complaints and issues of citizens. Established to enhance communication between the government and the people, it allows residents to directly convey their problems to Chief Minister Mamata Banerjee. The initiative is supported by a team of over 250 members who handle calls and complaints through the official helpline number 9137091370. Citizens can register their issues online via the portal at didikebolo.com, ensuring a streamlined problem-solving process. The portal also aims to reduce corruption and promote transparency in governance.

What is the Didi Ke Bolo portal?

West-Bengal

The Didi Ke Bolo portal is an initiative by the West Bengal government to allow citizens to report their grievances directly to the Chief Minister. It aims to improve communication between the government and the public.

Who launched the Didi Ke Bolo portal?

West-Bengal

The Didi Ke Bolo portal was launched by the Chief Minister of West Bengal, Mamata Banerjee.

What is the main objective of the Didi Ke Bolo portal?

West-Bengal

The main objective is to address and resolve the complaints and issues faced by the citizens of West Bengal and to enhance government accountability.

Who can use the Didi Ke Bolo portal?

West-Bengal

Any citizen of West Bengal can register their complaints or suggestions through the portal.

How can I register a complaint on the Didi Ke Bolo portal?

West-Bengal

You can register a complaint by visiting the official website, filling out the complaint registration form, and submitting it. A reference number will be generated for future reference.

What information is required to register a complaint?

West-Bengal

You need to provide your name, phone number, WhatsApp number, age, gender, and details about your complaint.

What is the official website of Didi Ke Bolo?

West-Bengal

The official website is https://www.didikebolo.com/.

Is there a toll-free number for complaints?

West-Bengal

Yes, the official helpline number is 9137091370. Citizens can call this number to register complaints.

Can I use WhatsApp to register complaints?

West-Bengal

Yes, you can contact the government through WhatsApp at the same number, 9137091370.

How does the government ensure timely responses to complaints?

West-Bengal

A dedicated team of over 250 members is tasked with addressing complaints and ensuring prompt responses to the issues raised.

Are there any restrictions on how many times I can contact the portal?

West-Bengal

No, there are no restrictions; you can contact the portal as many times as needed.

Can I submit suggestions on the Didi Ke Bolo portal?

West-Bengal

Yes, in addition to complaints, you can also submit suggestions for improvements.

Will my complaint be confidential?

West-Bengal

The portal aims to maintain the confidentiality of the complainant's information to encourage open communication.

How will I know if my complaint has been addressed?

West-Bengal

You will receive updates regarding the status of your complaint through the contact information you provided during registration.

Is the Didi Ke Bolo portal available in multiple languages?

West-Bengal

The primary language of the portal is Bengali, but the contact support team can assist in various languages.

What are the benefits of using the Didi Ke Bolo portal?

West-Bengal

The portal enables citizens to voice their concerns directly to the government, encourages accountability, and helps in expediting the resolution of issues.

How often does the government monitor the complaints received?

West-Bengal

The government monitors complaints regularly, and the data collected is analyzed to identify common issues and improve services.

What types of complaints can be registered?

West-Bengal

Complaints related to public services, local governance, health services, education, and other civic issues can be registered.

Can local leaders assist in registering complaints?

West-Bengal

Yes, local party leaders are involved in outreach efforts to help gather complaints and suggestions from residents.

How does Didi Ke Bolo help reduce corruption?

West-Bengal

By facilitating direct communication between the citizens and the Chief Minister, the portal aims to minimize bureaucratic hurdles and increase transparency, thereby reducing opportunities for corruption.

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