Chakshu Portal: Report Cybercrime, Fraud Spam Calls, Messages @ sancharsaathi.gov.in

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Chakshu Portal: The government launched the Chakshu portal on March 4th, 2024, as a key initiative under the Sanchar Saathi project, aimed at combating cyber fraud. This portal enables citizens to report suspected fraudulent messages designed to deceive telecom service users. These fraudulent communications often involve scams related to bank accounts, payment wallets, SIM cards, or impersonating family members or government officials. The Chakshu portal is an essential tool in identifying and countering such cyber threats. To learn more about how the portal works and how it helps protect users, read the full article below.

What is Chakshu Portal ?

The Chakshu Portal is a significant initiative aimed at safeguarding the digital assets of every citizen. This platform is designed to combat fraud and prevent misuse of communication systems. The new portal will be integrated with the Sanchar Saathi platform, enabling efficient information sharing among various stakeholders. These combined efforts have helped citizens block approximately Rs 1,008 crore from bank accounts linked to fraudulent activities, saving nearly Rs 1,000 crore in the past nine months. Through the Chakshu Portal, subscribers can report incidents of leaked cellphone numbers, and offenders will face the necessary legal action as per the law.

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Chakshu Portal Details in Highlights

Objectives of Chakshu Portal

The primary objective of the Chakshu Portal is to empower users to report calls and messages they suspect to be fraudulent, as well as instances where companies have made their phone numbers public. To combat fraud, the Department of Telecom has introduced the Digital Information Platform (DIP), which aims to streamline the process of sharing critical information with banks, financial institutions, and law enforcement agencies.

Benefits of Chakshu Portal

The Chakshu Portal offers several key benefits aimed at preventing fraud and enhancing cybersecurity.

• To safeguard against fraudulent activities, the Department of Telecom has launched the Digital Intelligence Platform (DIP), which facilitates the seamless sharing of data with banks, financial institutions, and law enforcement agencies.
• The collaboration between the Digital Intelligence Platform and Chakshu Portal is expected to significantly improve the detection and prevention of cyber fraud.
• Every submitted mobile number will undergo a thorough investigation, and necessary actions will be taken to address any fraudulent activity. The Reserve Bank of India and various financial institutions are working closely with the ministry to recover funds and block accounts involved in illegal activities.
• Over the past nine months, approximately 1.7 million mobile numbers, primarily linked to fraudulent operations, have been added to the blocklist.
• Individuals who suspect financial fraud, cybercrimes, or impersonation can report such incidents directly through the Sanchar Saathi Portal.

This system helps in curbing illegal activities and ensuring greater security for citizens.

How to Report Fraud and Spam Calls Using the Chakshu Portal?

To report fraud and spam calls using the Chakshu portal, follow these steps:

• Visit the Sanchar Saathi website by going to sancharsaathi.gov.in.
• Select Chakshu from the “Citizen Centric Services” section.
• Read the disclaimer and understand the usage guidelines for Chakshu, then click on Continue for Reporting.
• Fill out the form with details about the type of fraud or spam call, the communication channel, and the date of the incident.
• Provide your personal information, verify your details using OTP, and submit the complaint.

Chakshu Portal: Things you can report on Sanchar Saathi Portal 

The Sanchar Saathi Portal allows users to report various telecom-related issues. Some of the things you can report include:

• Unauthorized or Unnecessary Cellphone Connections: Check for any mobile connections made in your name and report those that are unauthorized or unnecessary.
• Fake Mobile Devices: Verify the authenticity of both new and second-hand mobile phones and report any counterfeit devices.
• Missing or Stolen Mobile Phones: Report lost or stolen phones so that they can be tracked and blocked.
• Licensed Wireline Internet Service Providers: Check and report details regarding licensed wireline internet service providers.
• Foreign Calls with Indian Caller IDs: Report any inbound international calls where the caller ID displays an Indian phone number.

Summary of Chakshu Portal Login

The Chakshu Portal, launched on March 4, 2024, under the Sanchar Saathi project, allows citizens to report fraudulent messages and calls, including scams related to banking, SIM cards, and impersonation. It aims to enhance cybersecurity by enabling efficient information sharing with banks, financial institutions, and law enforcement, helping to block fraudulent activities and protect digital assets.